Dental Office Manager

Excellent communication and interpersonal skills

Strong leadership abilities with the ability to motivate and inspire a team

Exceptional problem-solving skills to handle patient complaints effectively

Proficient in using practice management software, Dental Intel and phone systems

Detail-oriented with excellent organizational skills

Ability to multitask and prioritize tasks in a fast-paced environment

Knowledge of dental operations and procedures and insurance claim processing

Phenix City 36867: Reliably commute or planning to relocate before starting work (Required)

Responsibilities

Oversee the daily operations of the front office, including managing practice management software (Eaglesoft), phone systems and patient relations

Ensure smooth scheduling, check-in and walk out processes for patients

Train and supervise front desk staff to provide excellent customer service

Handle patient complaints and resolve issues in a timely and professional manner

Maintain accurate patient records, reservations, and payments

Coordinate with providers to ensure efficient scheduling, treatment coordination, and patient satisfaction

Monitor and manage room availability, fee schedules, and occupancy levels

Manage credentialing of new providers

Oversee supply budget and ordering of dental supplies and equipment

Supervise insurance claim processing and follow up