Investor Servicing Associate

FSG is the solution for operational excellence being sought by private fund managers who wish to focus solely on raising capital and identifying investment opportunities. We support the entire life-cycle of our clients’ private funds and management company, managing the execution of investments, the experience of their investors, and the compliance, finance and human resource solutions needed to satisfy all regulatory requirements. Our team is asked to serve our clients with consistent excellence and accountability, while being allowed to live their definition of success. We focus on bringing new team members on board who share our passion for providing excellence in our service, while never wavering from our Principles of integrity, effort, communication and protecting time with our families.

Investor Servicing Associate

FSG is the opportunity to learn and experience the finance industry for a people-oriented, hard-working, team player. Our unique culture is built by the team and for the team. Our compensation structure provides unlimited upside to our team members. We will teach you all that you need to know to be successful on our team, so we do not require any specific degree or work history. We just hope you are as non-traditional and eager to prove yourself as we are!

Your key responsibilities are to deliver white glove service and honor the FSG Principles while:

• Facilitating the onboarding of investors by analyzing investor information received for accuracy and completeness
• Thoroughly reviewing investor provided legal documentation to ensure compliance
• Assisting investors with custodial questions related to their investments
• Managing investor data & integrity in client CRM
• Managing e-mail and telephone conversations with our clients’ investors in a timely manner
• Reviewing and processing subscription documents to ensure accuracy and completeness
• Completing recurring audits to ensure accuracy and completeness of processes

Our requirements for you as an applicant are simple:

• Be a team player with an enthusiastic work ethic
• Learn all we teach you quickly, comprehensively, and enthusiastically
• Be exceptional in your organizational and written communication skills
• Have an exacting attention to detail
• Be exemplary in prioritization and multi-tasking in a fast-paced environment

If you excel in your responsibilities and fulfill your requirements, our commitment to you is:

• Comprehensive benefits
• Base salary commensurate with experience and success: The annual base salary range for this position is $45,000 to $60,000
• Quarterly bonus that offers unlimited potential growth - 1/3rd of our profits (no matter how much) are shared with our team in bonuses each quarter

We are primarily a remote work company, but some of the training for this role may be best delivered in-person leveraging client sites or local coworking locations. Our clients also ask us to provide on-site support from time-to-time. In the interview process, we can outline expectations about what, if any, in-person training or support time is expected to be required for this role.

You will be successful when you deliver exemplary service to our clients and their investors, fulfill the FSG vision and purpose, and bring success to the entire FSG team. We are excited to have you join our team and appreciate your interest in joining us on a journey to success!

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