Supply Chain Inventory and Administrative Manager - Full-time

Essential Functions:
Manages various administrative activities.
Recommends modifications to procedures or processes impacting operations to maximize efficiency, productivity, and reduce costs.
Ensures compliance with company standards in accuracy, safety, and productivity.
Oversees the full cycle of the procurement process.
Manages product availability, assortment levels, and variety to guarantee a proper flow of inventory in the facility.
Evaluates and researches complex inventory discrepancies to identify, diagnosis, and resolve problems.
Implements continuous improvement by communicating challenges, findings, and suggestions in conjunction with the Operations Manager.
Ensures quality requirements are followed throughout the facility.
Performs root cause analysis and develops corrective action plans.
Ensures customers receive outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer needs (internal and external).
Manages escalations relating to products or services, handling problem tickets, and providing feedback to leadership regarding customer issues.
Leads efforts driving customer experience and supports training, education and upskilling as needed.
Manages research into customer trends, customer surveys and develops strategies and programs around identified opportunities leveraging analytics insights.
Drives customer engagement and retention for the entire customer journey that will impact the customer experience, revenues and Likely to Recommend (LTR) scores.
Communicates effectively with associates regarding business objectives or current issues.
Provides associates with meaningful developmental opportunities and prepares them for upward promotion as applicable.
Leads and supports associates through change.

Minimum Requirements:
Bachelor's Degree - Supply Chain Management, Transportation, Merchandising, Industrial Engineering, Business, or related field
3 years' experience in distribution center operations or related area (or 7 years of experience in distribution center/warehouse operations or related area with increasing responsibilities if education requirement not met)
Leadership experience with direct report responsibility, including leading salary level direct reports
Experience mentoring and coaching others
Experience leading a team through change
Proven record of complying with safety requirements, and experience building a culture of safety among subordinates and peers
Working knowledge of Microsoft Office
Working knowledge of warehouse management systems (WMS)
Experience managing resources, time, and budgets
Experience using troubleshooting processes to resolve problems
Experience taking a lead role in a Corporate-led initiative or leadership experience in another Lowe's supply chain network facility
Experience leading others through change Bi-lingual skills, if applicable to the facility

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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