Account Coordinator | Full Service

As an entry-level Account Coordinator on the Full-Service Team, you will work closely with the Account Director, Account Manager(s) and the Full-Service production team to ensure timely deliverables. You will develop and maintain a working-level understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies.

Ideal Candidate
You are self-sufficient, you know how to figure things out! You have strong fundamental computer skills and are tech-savvy enough to quickly learn new platforms. You understand Digital Marketing concepts. You understand the urgency of the deadline. You possess superior communication skills. You have a working knowledge of Agency-Client relationships and processes. You are highly organized, task and detail-oriented, motivated, articulate, flexible, and capable of working under pressure. You are driven to provide the highest level of customer service. You have a sense of urgency without compromising the integrity of results. Working knowledge of the Automotive Dealership Industry, In-House Automotive Dealership Marketing, and/or Automotive Advertising/Agency is a big plus!

Responsibilities

• Attain working knowledge of Team Velocity’s agency processes, account management, integrated strategies and our proprietary technology platform, Apollo®
• Assist with preparation of Account Service documents, i.e., meeting agendas, reporting decks, and general Client communications
• Participate in and document Client meeting discussions and conference calls
• Maintain constant communication with Account Teams on deliverables’ status and current work-in-progress using internal processes
• Assist with resolving Client questions and needs in a timely manner
• Work to problem-solve production issues and errors; escalate issues, as needed
• Understand Clients’ goals and effectively organize deliverables to ensure productive campaign results
• Update and maintain Clients’ Consumer Portal(s)
• Learn, and maintain, knowledge of compliance and co-op requirements for all manufacturers
• Support Account Management team with additional tasks, as needed
• Work ahead on client deliverables; what you know in advance, do in advance

Additional Daily Responsibilities

• Know your Client! Learn, and maintain, knowledge of Client Accounts; understand their Perfect Market
• Be a student of the Industry! Hone your understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies
• Exercise proactive daily communications in a professional and efficient manner, with both colleagues and clients
• Continually seek ways to add value to the Client / Agency relationship

REQUIREMENTS

• Bachelor’s degree in marketing, advertising, communications, or related field
• A minimum of 1+ years’ professional work experience
• Agency experience, preferred
• Automotive Agency, Automotive In-House Marketing and/or Customer Service experience, preferred
• Proficient in Microsoft Office
• Extremely organized, task and detailed-oriented
• Must be a critical thinker
• Exceptional communication skills; demonstrated ability to write, listen and articulate in a clear, concise and professional manner
• Demonstrated ability to proactively take ownership of projects
• Ability to establish priorities and objectives
• Must be flexible in a fast-paced, ever-changing environment
• Must maintain focus and constructive behavior under pressure

COMPENSATION
Competitive entry-level compensation starting at $45,000, commensurate with experience. Participation in company benefit offerings include medical, dental, vision, 401(k), paid vacation, wellness and more. This is a full-time, entry-level, remote, salaried position headquartered in Herndon, VA.

NEXT STEPS
If you are interested in this position and believe your experience is a perfect fit, please COMPLETE the online application. Please be sure to include a current resume along with your contact information. Incomplete submissions will not be considered. No phone calls please.

ABOUT TEAM VELOCITY
Team Velocity is a full-service marketing agency serving the automotive industry, providing fully integrated marketing solutions to OEMs and dealerships nationwide.

We are revolutionizing the automotive industry with cutting-edge technology to help dealers sell and service more cars. Made by dealers for dealers, Team Velocity’s proprietary technology platform Apollo® analyzes consumer behavior to predict who will buy, what they will buy, and when they are ready to service. Apollo automates the entire communication process by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI, and lifetime revenue.

Our vision is to serve our clients with a single technology platform that empowers them to execute intelligent marketing across every online and offline channel. We aim to deliver a frictionless consumer experience, from the initial engagement to a final transaction.

Our team members are hard-working and driven to achieve success for our clients and our unique culture promotes creativity, camaraderie, and success.