Outreach/Transitioning Youth Coordinator (Bilingual) ($47,000)

Position Summary Statement:

Reporting to the Outreach & Community Engagement Manager, the bilingual Spanish-speaking Transitioning Youth Coordinator will be an integral part of the Benefits Enrollment Center and Ready @ 21 transitioning youth programs. This position will provide support for connecting to and engaging Transitioning Youth Students and their families to our DORS Pre-Employment Training Services and The Arc’s Benefits Enrollment Center; This position has no direct reports.

Position Responsibilities:

• Manage the Transition intake process for English-speaking youth and their families
• Conduct benefits screenings and review resource reports
• Assist clients with the completion of their applications for benefits
• Coordinate support for families to facilitate the referral and service delivery process
• Maintain Transitioning Youth Client Records and progress notes
• Host outreach events to educate Transitioning Youth families on benefits planning and transitioning youth services
• Coordinate Transitioning Youth (Ready@21, Ready2Travel, Ready2B healthy) and other related program sessions
• Monitor and Edit Ready@21 Program Modules and other related content
• Provide program evaluation support to the Program Director of Education & Community Engagement
• Generate monthly reports for DORS invoices/billing and grant outcomes and related programs
• Provide administrative support to Arc members and additional outreach activities as needed
• Perform other duties as assigned

Mental, Physical, and Visual Demands:

While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Ability to drive is a requirement of the position.

While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with the community stakeholders including elected and appointed officials, staff, people served, the public and others encountered in the course of work.

Working Conditions:

Normal office environment. Must be familiar with basic office equipment (e.g. computer, facsimile, copier, postage machines, etc.).

Comments:

This position description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. This is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions or duties may be assigned and management retains the right to add to, or change the duties of this position at any time.

Qualifications:

• Related Bachelor’s degree or one or more years of experience in transitioning youth services for minors with developmental and/or intellectual disabilities
• Knowledgeable on Core federal and state disability benefits
• Knowledgeable on DORS Pre-Employment Training Services
• Demonstrated commitment to precision and detail
• Outstanding communication, interpersonal, and customer service skills, with an emphasis on timeliness
• Commitment to The Arc Prince George's County's mission and a broad progressive agenda
• Proficiency with Microsoft Word, Outlook, and Excel
• Strong written and oral communication skills
• Demonstrated flexibility and eagerness to learn
• Ability to work with minimum supervision both remotely and in the office
• Ability to follow instructions and ask clarifying questions
• Ability to take the initiative, work independently, and work as a member of a team
• Ability to prioritize, multitask, and meet deadlines in a fast-paced environment
• Ability to maintain confidentiality