In a busy office environment, the receptionist is the hub of the hustle and bustle. In addition to performing basic administrative duties, the receptionist is also responsible for creating a warm and welcoming atmosphere for all office guests. Receptionists are essential to nearly every office operation, so essential that the rest of the team would be lost without them.
Our company is seeking an energetic, friendly team player to fill the open role of receptionist in our busy office. The receptionist is responsible for managing front-of-house customer service and carrying out administrative tasks with keen attention to detail. The ideal candidate for this position will be an expert communicator and enjoy interacting with a variety of people on a regular basis. If you’re an outgoing, task-oriented individual, this job might be for you!
Typical duties include:
Create a warm and welcoming front-desk atmosphere
Manage the front office and serve as the first point of contact for all visiting guests and distribute visitor badges
Attend to the needs of customers in-person and over the phone
Answer, screen and manage all incoming calls
Maintain visitor logs for the company and issue visitor clearance
Process all outgoing mail and distribute incoming mail accordingly
Manage inventory of office supplies and office equipment
Monitor the daily schedule of the office and direct visitors accordingly
Communicate and work as a team with all office personnel on a daily basis
Provide administrative support as necessary including faxing, emailing and placing phone calls
Positive and friendly attitude
Excellent interpersonal skills
Basic customer service skills
Written and verbal communication skills
Time management skills
Ability to multitask
Knowledge of phone systems
Knowledge of Microsoft Office software
Previous receptionist experience
High school diploma or GED
The average receptionist position pays between $9.75-$17 per hour depending on their place of employment. Most receptionists also enjoy additional benefits such as health insurance and paid time off.
Most companies require receptionists to hold a high school diploma or GED. There are a few positions, however, that require an associate's degree or equal years of experience.
For many individuals, a receptionist position is a stepping stone into a life-long career. Receptionists are often promoted into other roles such as a salesperson, HR representative or executive assistant.
In 2018, there were over one million receptionist jobs available with more expected in years to come. According to the Bureau of Labor Statistics (BLS), receptionist positions are projected to grow as much as 5% between 2018-2028, which is faster than the average for other occupations.